JirAI: Work with Jira issues

The JirAI tool window lists your Jira issues next to your code.

Use it to find an issue, open its details and timeline, and run common actions on it.

In JirAI, issue and work item mean the same thing: Jira Cloud calls issues work items in its newer screens, and some JirAI views use that term too.

The JirAI tool window

The JirAI tool window opens on the left side of the IDE.

On the IDE start screen, where no project is open, click More on the left tool window bar and choose JirAI.

Its Jira tab holds the issue list, and each issue you open adds a details tab named after the issue key.

The tool window title bar has two buttons:

+ (New Issue): Opens the Create form. See Create issues.
Space Summary: Opens a Jira space with its summary, board, list and reports. See Spaces.

Type in the Search issues field to match issue text.
Type an issue key on its own, for example DEMO-123, to find that issue whatever its age.
The issue must still match the other active filters.
Click Sort By (the sort icon) and choose Updated, Created or Priority.
Toggle Descending in the same menu to reverse the order.
More issues load as you scroll down the list.

The first time you open the tool window in a project, the list uses the Assigned to Me quick filter and shows the most recently updated issues first.

To see other people's issues and unassigned issues too, choose All Issues.

To narrow the list further, use the filter chips: Project, Epic, Status, Assignee, Reporter, Type and Priority.

Click a value once to include it.
Click it a second time, or Shift+click it, to exclude it; the chip then reads not followed by the value.
Use All and Clear at the top of a chip popup to select or clear every value.
The Status popup also offers Unresolved.
Assignee and Reporter accept several people.

To remove every filter, choose Clear Filters in the Filters menu.

When nothing matches, the list shows Nothing matches the filters. with a Clear filters link.

JirAI remembers the filters and sort order for each IDE project.

Select an issue and press Enter, or double-click it.

JirAI opens the issue's details tab in the tool window and its Timeline tab in the editor.

Right-click an issue in the list to open its context menu:

Open Details: Opens the details tab and the Timeline tab, as Enter does.
Open in Browser: Opens the issue on your Jira site.
Copy Issue Key: Copies the issue key, for example DEMO-123, to the clipboard.
Refresh: Reloads the list from Jira. It uses the IDE's Refresh shortcut, which you can look up in Settings | Keymap.
Delete: Deletes the issue after a confirmation. See Delete an issue.

Right-click the issue and choose Delete.
Wait while the dialog checks your permissions and the issue's child work items.
The dialog lists the sub-tasks and other children that would be affected.
Type the issue key in the Type DEMO-123 to confirm: field and click Delete.

Click + in the tool window title bar to open the Create form.

02 October 2026