Support & Help
Welcome to JetWings Support. This page provides resources to help you get started, troubleshoot issues, and connect with the community.
Getting Help
Documentation
Start with our comprehensive documentation:
- Getting Started Guide - New to JetWings? Start here
- Installation - Download and install the plugin and mobile app
- Pairing Guide - Connect your mobile device to your IDE
- Features - Explore JetWings features
Troubleshooting Resources
Having issues? Check these resources:
- Common Issues - Solutions to frequently encountered problems
- FAQ - Answers to common questions
Report a Bug
Found a bug? Help us fix it by reporting on GitHub:
- Search existing issues to avoid duplicates
- Create a new issue with:
- Plugin version (Settings > Plugins > JetWings)
- IDE version (Help > About)
- Mobile app version (Settings > About)
- Steps to reproduce
- Expected vs. actual behavior
- Relevant logs (see How to get logs)
Request a Feature
Have an idea to improve JetWings? We'd love to hear it:
- Open a feature request on GitHub
- Describe your use case and how the feature would help
Quick Troubleshooting
Having issues? Here's where to find help:
| Topic | Guide |
|---|---|
| Connection problems | Common Issues → Connection |
| Pairing not working | Common Issues → Pairing |
| Notifications missing | Common Issues → Notifications |
| General questions | FAQ |
How to Get Logs
IDE Logs:
macOS: Help > Show Log in Finder
Windows: Help > Show Log in Explorer
Linux: Help > Show Log in Files
Search for lines containing "JetWings"
Mobile App Logs:
Settings > Advanced > View Logs
Tap "Share Logs" to export
Include relevant log excerpts when reporting issues.
Contact Us
Email Support
For questions, feedback, or support inquiries, reach us directly:
- Email: jgafner@dorkag.com
We aim to respond within 48 hours.
GitHub Issues
For bug reports, feature requests, and technical discussions:
- Repository: github.com/edgafner/jetwings
- Report a problem: Open an issue
- Browse existing issues: github.com/edgafner/jetwings/issues
Project Maintainer
JetWings is developed and maintained by @edgafner.
Community
Contributing
JetWings welcomes contributions! To get involved:
- Check open issues for tasks
- Fork the repository
- Submit a pull request
Discussions
Join the conversation on GitHub Discussions.
Stay Updated
- Watch the GitHub repository for updates
- Check the changelog for new releases
Quick Links
| Resource | Link |
|---|---|
| Documentation | Getting Started |
| Plugin Download | JetBrains Marketplace |
| Mobile App (iOS) | Available on the App Store |
| Mobile App (Android) | Coming soon |
| Source Code | GitHub |
| Report Bug | GitHub Issues |
| Feature Request | GitHub Issues |