# JirAI: Support

> For the complete documentation index, see [llms.txt](https://edgafner.github.io/llms.txt).

> **TL;DR**
> Report a bug: [DORKAG issue tracker](https://github.com/edgafner/dorkag/issues)
>
>
>
> Contact: [jgafner@dorkag.com](mailto:jgafner@dorkag.com)

Before you report a problem, check [FAQ and known limitations](jirai-faq.html).

## Report a bug or request a feature

Bugs and feature requests go to the public [DORKAG issue tracker on GitHub](https://github.com/edgafner/dorkag/issues). The tracker covers AZD, JirAI, Codecov and QueryFlag. GBrowser has its own tracker in the [GBrowser repository](https://github.com/edgafner/GBrowser/issues).

Procedure: Open an issue on GitHub

1. Open the [new issue page](https://github.com/edgafner/dorkag/issues/new/choose) of the DORKAG issue tracker.

2. Select the bug report or feature request template for your plugin. AZD, Codecov and QueryFlag have their own templates. For any other plugin, open a blank issue.

3. Name the plugin in the issue title.

4. Describe the problem or the request, and include:

* The plugin version, shown in `Settings | Plugins | Installed`.

* The IDE name and version, shown in `Help | About`. On macOS, use the application menu, for example `IntelliJ IDEA | About IntelliJ IDEA`.

* The steps that reproduce the problem, and what you expected to happen.

* Relevant entries from the IDE log, with tokens and other secrets removed. To open the log folder, select `Help | Show Log in Finder` on macOS or `Help | Show Log in Explorer` on Windows. On Linux, the menu item names your file manager, for example `Help | Show Log in Files`.

5. Submit the issue.

Issues on GitHub are public. Remove tokens and other secrets before you submit.

## Contact the developer

For questions about licensing, or anything you do not want to post publicly, send an email to [jgafner@dorkag.com](mailto:jgafner@dorkag.com).

## JirAI details to add to a report

* Whether you use Remote Development.

* Never include your API token.

## Licensing questions

To start the trial or activate a license, see [Licensing and free trial](jirai-installation.html#licensing-and-trial).

For other licensing questions, write to [jgafner@dorkag.com](mailto:jgafner@dorkag.com).

## Terms and privacy

* JirAI is licensed under the [Terms of Service](terms-of-service.html).

* The [Privacy Policy](privacy-policy.html) describes what data the DORKAG plugins handle.

## See also

### Related topics

[JirAI: FAQ and known limitations](jirai-faq.html) [JirAI: Install and activate](jirai-installation.html)

### Useful resources

[JirAI on JetBrains Marketplace](https://plugins.jetbrains.com/plugin/33954-jirai) [JirAI reviews on JetBrains Marketplace](https://plugins.jetbrains.com/plugin/33954-jirai/reviews) [DORKAG issue tracker](https://github.com/edgafner/dorkag/issues)